Can not generate GS1 barcode

Hi, I face a problem with generating the GS1 barcode.
What can I do?

it is the first time I face this problem.

can you please help? thanks!

@d.alexandropoulou
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): 123911