URGENT: My Private File Is Being Downloaded by Other Users on Word Splitter Tool

Hello,

I found a serious privacy issue on your Word Processing Splitter tool.

Today, I used the Word Splitter feature to process my private academic thesis file. The process was successful, but today I discovered that when my friend (and other people) try to use the same tool, they automatically receive my processed file instead of their own.

This means my private file is being served to other users without my consent. It contains personal and sensitive data.

Details:

Please treat this as urgent and remove my file from your server immediately.
Also, please ensure the bug is fixed so that no private files are shared between users.

I can provide proof privately if needed, but I will not post the file publicly here.

Thank you for addressing this matter urgently.

@wantag313
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): 124843